To view FAQ results, please select the "FAQs and Pages" tab on the search results. If you can not find an answer in the FAQs or the product manual, contact our Pro Team Support.
Once you have set up your recorder for remote access, you can use your smart phone or tablet to access your recorder with AvertX GO! for iPhones and Android devices, or AvertX GO! HD for the iPad or A
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The recorder does not require authentication by default. To password protect the recorder, please follow the instructions below. NOTE: Once Password Protection is enabled, you will need to use the adm
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Configuring your recorder to send e-mail alerts will allow you to notify up to three recipients when an alarm event occurs. Due to the potentially high volume of these e-mails, AvertX recommends using
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The AvertX Remote software requires the ActiveX control. ActiveX is not supported on the Windows 8 mobile phone or the Surface RT and Surface 2 tablets running Microsoft Windows RT.Note: Vi
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It is recommended to configure your Date and Time before your HDIP system is operating and recording video, but it is not required. Follow these instructions to set the date and time on your recorder.
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The HD80IRM dome camera and the HD40IR bullet camera are available in two different models. The original model, model names HD80IRM & HD40IR, are 2MP (1080p) resolution cameras. The newer models of th
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Download the camera firmware file to a computer and then unzip or extract the file.Access your camera through a web browser. Type the IP address of your camera in the address bar or see how to Acces
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You can use either the HDMI port located on the back of the Recorder, or you can use the VGA display port if your TV supports this.
Supported Resolutions:
1024x768, 1280x1024, 720P, 1080P
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If the camera is not communicating properly with the recorder, it may need to be manually reset to factory defaults using the physical reset button (see pictures below for reset button location):
Ens
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The AvertX Remote on the P2A and P2B series NVR models software requires the ActiveX control. ActiveX is only supported on the Internet Explorer browser.Mac OS support: AvertX offers an app to view vi
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P2A/P2B Model1. On the Menu screen, click Users. 2. Click Account Setup. 3. Click the Account drop-down menu and select the desired account, then click Edit to change the account name (all accounts ex
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If your camera is installed on a wall or table top the image may appear to be upside down. Rotate the camera video image using the recorder interface to get a right-side-up image.Note You cannot
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The HD80 dome cover is designed with a watertight seal to protect the camera from water ingress. Use the instructions below to remove the dome cover:
Use the included Torx wrench to loosen the dome c
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Current AvertX legacy camera models are: HD30, HD40, HD90, HD80, HD300, HD310, HD320, HD510, HD810, HD712, HD7022AvertX legacy cameras include the option to record video to an internal micr
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For optimal image quality, you will need to manually focus your AvertX camera once it has been installed. Please use the following instructions to focus your AvertX HD90 Night Vision HD Indoor/Outdoor
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You can configure your remote controller to control any HDIP NVR. To set the remote controller to Master Mode:
Point the remote controller at the IR receiver on the NVR.Press DVR Select + ESC on the
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The IP address of your recorder is identifiable within your network. In order to be able to access your recorder from a remote location through the internet, you will need to configure your router to
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To use the included remote controller, each recorder needs a unique Unit ID number that corresponds with a Remote Control number. By default your recorder and remote controller are both set to ID 1. Y
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To access your recorder from outside your local network, the recorder needs a static IP address. Most internet providers do not supply this, but AvertX provides you with a free service to solve this p
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For optimal image quality, you will need to manually focus your AvertX camera once it has been installed. Please use the following instructions to focus your AvertX HD30 HD Indoor/Outdoor Micro Dom
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Note: This is For the P2A/P2B models onlyThere are two menu modes, most advanced user setup options are only available in Advanced mode. Once you switch, Advanced mode will persist until you switch ba
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P2A/P2B ModelPerforming a firmware update is not always necessary if you are not currently experiencing any issues. Contact AvertX Customer support or call at 855.228.3789 prior to updating to con
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