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An AvertX recorder can benefit from an Uninterrupted Power Supply. Not only will the system continue to record during a power outage, but UPS models with an auto-voltage regulator (AVR) feature can al
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Email Alerts for motion, sensor and health alerts are set through the ProConnect NVR and sent to the AvertX Connect cloud gateway for delivery.
Note: You will need to install ProConnect sof
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To set up the motion settings on the cameras, you can follow the following steps:
Click on the Setup tab on the top navigation bar:
You should automatically be put into the Cameras menu by de
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An external POE switch can increase the total number of
cameras that can be added or are licensed per NVR on A800+ and A1600+ models. On all other AvertX recorders, a 16-channel NVR can onl
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1. Find an empty camera port on the P2A or P2B NVR. Go the NVR’s Camera menu. Under IP Camera Select, select the camera channel the camera is going to be plugged into. Ensure the Enable PnP option is
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The steps to setup and link the NVR to the connect.avertx.com
website:
Register for an account at the following website: https://connect.avertx.com/
Add the login information to the NVR to l
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Ensuring a stable/regulated flow of power to electronic devices like an NVR that provides power to attached cameras will help connectivity and overall performance. In areas or buildings that may
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Note: Currently, camera firmware upgrades cannot be done directly from the console of the ProConnect NVR, through a MAC/Apple computer or through the AvertX Connect portal.
1. On
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To export video from a P2A, P2B, Performance Series NVR through a Windows 10 computer, Internet Explorer should be run as administrator and the NVR must be added to the Trusted Sites in the brows
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If your camera is blurry, it may need to be focused. Cameras such as the HD848, HD838, HD828, HD820 and HD920 are equipped with an autofocus lens, and will focus when you activate the zoom functions.A
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An SD Card slot on an HD920 camera can by opening the latch panel on the bottom of the camera to gain access to interior components. The maximum storage capacity is 128GB. The slot is foun
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When a dome camera is mounted outside, it can collect dirt and dust, especially in an uncovered installation location. Dirt and dust on the dome will reflect IR light back into the camera lens, sev
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Image adjustment settings can be accessed through the Camera Setup menu in your ProConnect NVR. To access the image controls:
Click on the Setup tab, then the Cameras button.
In the Cameras list
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In an open field of view, a security camera can technically see forever. How far away from a camera you can get usable video is another matter. Whether or not a person is readily identifiable or just
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Your camera is equipped with jumper connectors to return
the camera to factory default settings, if necessary.
To reset your camera:
Power cycle the camera (restart the recorder
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Your camera is equipped with a reset button to return
the camera to factory default settings, if necessary. To reset your camera:
Power cycle the camera (restart the recorder or unplug the
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Version
1.2 of the ProConnect software will include an option to automatically display
live camera view at start up. If you
enable this option, the view will always return to live view after booti
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The
HDMI output on the ProConnect NVR will not support 4k resolutions. However, the ProConnect NVR will record at 4k
resolutions from 4k cameras at limited frame rates.If you would like to view
vi
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Storage
upgrades can be purchased from avertx.com at the time of purchase or after.At this time, it is not
possible to add another hard drive to your ProConnect NVR at home. To
upgrade th
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ProConnect software allows recording up to the maximum frame rate of the camera. For example, if a camera can record 20 fps, only 1-20 will be displayed in the Frames Per Second dropdown menu. How
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Note: This has been resolved in firmware version C23.With
the HD420 and HD320 cameras there is a possibility that under certain unique
lighting conditions the camera’s image will visibly shift
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Most AvertX cameras have 3-axis lens adjustment and can be rotated for proper image
orientation. Instructional inserts are included with our cameras which indicate
the proper orientation of the came
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Note: Please use this FAQ to configure the HD320, HD420, HD820, and HD920 cameras through an EXT-switch. For ONVIF and other AvertX cameras, please use the FAQ titled, How do I add an ONVIF camera
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To activate a dormant auto-focus, please do the following:
Remotely connect to the ProConnect NVR via a web browser. Go to Setup > Cameras > select the camera that is out of focus > conf
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