How do I reset the camera to factory default? Where is the camera reset button located?

23rd Oct 2015

If the camera is not communicating properly with the recorder, it may need to be manually reset to factory defaults using the physical reset button (see pictures below for reset button location): Ens…

Read More ⟶

How do I access my HDIP recorder on my computer using the Web Viewer?

9th Oct 2015

The AvertX Remote on the P2A and P2B series NVR models software requires the ActiveX control. ActiveX is only supported on the Internet Explorer browser.Mac OS support: AvertX offers an app to view vi…

Read More ⟶

How do I set up multiple user accounts on my HDIP recorder?

1st Sep 2015

P2A/P2B Model1. On the Menu screen, click Users. 2. Click Account Setup. 3. Click the Account drop-down menu and select the desired account, then click Edit to change the account name (all accounts ex…

Read More ⟶

How do I rotate a camera video image using the NVR software?

7th Aug 2015

If your camera is installed on a wall or table top the image may appear to be upside down. Rotate the camera video image using the recorder interface to get a right-side-up image.Note You cannot…

Read More ⟶

What is the difference between the P2A and P2B NVR models?

6th Aug 2015

The P2B model is a 2nd generation version of the AvertX NVR. The primary advantages of the P2B model over the P2A model are smaller size (9.625” vs. 17. 75” depth) and more processing power. The P2B m…

Read More ⟶

How do I access my HDIP cameras that are connected to my HDIP recorder?

31st Jul 2015

You can easily access the configuration menu of each camera using Internet Explorer. The camera uses an address based on the IP address of the HDIP recorder starting with port 81. So, if you want to a…

Read More ⟶

How do I remove the dome cover on my HD80 camera?

20th Jul 2015

The HD80 dome cover is designed with a watertight seal to protect the camera from water ingress. Use the instructions below to remove the dome cover: Use the included Torx wrench to loosen the dome c…

Read More ⟶

How do I remotely update the firmware on my HDIP recorder?

1st Jul 2015

P2A/P2B You can update the firmware on your recorder, even if you are in a different location. This option is also helpful if the recorder is installed in an inaccessible location.Performing a firmwar…

Read More ⟶

How do I enable recording to a microSD card on my cameras?

26th Jun 2015

AvertX cameras include the option to record video to an internal microSD card (up to 64GB). To enable recording to the microSD card, insert the card into the camera (see the camera manual for the diag…

Read More ⟶

How do I focus my AvertX HD90 camera?

9th Jun 2015

For optimal image quality, you will need to manually focus your AvertX camera once it has been installed. Please use the following instructions to focus your AvertX HD90 Night Vision HD Indoor/Outdoor…

Read More ⟶

How Do I Set My Remote Control to Control Multiple NVRs?

4th Jun 2015

You can configure your remote controller to control any HDIP NVR. To set the remote controller to Master Mode: Point the remote controller at the IR receiver on the NVR.Press DVR Select + ESC on the…

Read More ⟶

How do I set up Port Forwarding on my HDIP Recorder?

4th Jun 2015

The IP address of your recorder is identifiable within your network. In order to be able to access your recorder from a remote location through the internet, you will need to configure your router to…

Read More ⟶

How Do I Set My Remote Control to Control a Different NVR?

2nd Jun 2015

To use the included remote controller, each recorder needs a unique Unit ID number that corresponds with a Remote Control number. By default your recorder and remote controller are both set to ID 1. Y…

Read More ⟶

How do I set up DDNS?

1st Jun 2015

To access your recorder from outside your local network, the recorder needs a static IP address. Most internet providers do not supply this, but AvertX provides you with a free service to solve this p…

Read More ⟶

How do I focus my AvertX HD30 camera?

7th May 2015

For optimal image quality, you will need to manually focus your AvertX camera once it has been installed. Please use the following instructions to focus your AvertX HD30 HD Indoor/Outdoor Micro Dom…

Read More ⟶

How do I switch between Basic and Advanced mode?

4th May 2015

Note: This is For the P2A/P2B models onlyThere are two menu modes, most advanced user setup options are only available in Advanced mode. Once you switch, Advanced mode will persist until you switch ba…

Read More ⟶

How do I update the firmware on my HDIP recorder?

1st Apr 2015

P2A/P2B ModelPerforming a firmware update is not always necessary if you are not currently experiencing any issues. Contact AvertX Customer support or call at 855.228.3789 prior to updating to confirm…

Read More ⟶

How do I export and backup video from my NVR?

27th Mar 2015

There are 2 options:Local export (with USB hard drive attached to recorder)This is the fastest optionAttach an external USB drive up to 2TB formatted as FAT32 to any of the NVRs USB ports.Limited to 8…

Read More ⟶

Frequently Asked Questions

Search

How do I reset the camera to factory default? Where is the camera reset button located?

How do I access my HDIP recorder on my computer using the Web Viewer?

How do I set up multiple user accounts on my HDIP recorder?

How do I rotate a camera video image using the NVR software?

What is the difference between the P2A and P2B NVR models?

How do I access my HDIP cameras that are connected to my HDIP recorder?

How do I remove the dome cover on my HD80 camera?

How do I remotely update the firmware on my HDIP recorder?

How do I enable recording to a microSD card on my cameras?

How do I focus my AvertX HD90 camera?

How Do I Set My Remote Control to Control Multiple NVRs?

How do I set up Port Forwarding on my HDIP Recorder?

How Do I Set My Remote Control to Control a Different NVR?

How do I set up DDNS?

How do I focus my AvertX HD30 camera?

How do I switch between Basic and Advanced mode?

How do I update the firmware on my HDIP recorder?

How do I export and backup video from my NVR?