Most AvertX cameras manufactured after 2020 do not come with default passwords. When adding the camera, the software will assign a secure password to each camera. If you ever need to change that …

How to add a phone number to your AvertX connect account Navigate to connect.avertx.com and sign in with your email and password. Click on your name in the upper right corner and select …

If you are having trouble accessing analytics features on the HD448 4K Bullet camera, you may need to update the software on your ProConnect recorder. This is only necessary on ProConnect recorders pu …

This guide explains how to set up your recorder to record when sensors are activated. To trigger a camera to start recording during an event where a sensor is activated, you will first need to ma …

This FAQ guides you through use of evaluative metering boxes to correct problems with night time images from cameras. Poor nighttime performance can quite often be easily corrected when you apply …

Setting up a Direct Connection to your recorder over AvertX Connect can be helpful in certain situations where the web relay isn't a great option but you still want to utilize Single Sign-on to log …

ProConnect can be accessed locally via the ProConnect Local or remotely via the ProConnect Web Interface. The Web Interface runs in a HTML5 environment, making it compatible with a wide range of brow …

Schedules are used to control the time-frame Macros can and cannot be triggered for motion or analytic alerts. Using custom schedules in the setup of Macros will define whether you receive the aler …

To access the motion settings of the camera When you login to NVR from a computer browser, you will see several icons at the top right hand side of the screen. Please click on the Gear icon to e …

To physically set up a Sensor on a ProConnect Recorder: Insert the positive side of the sensor in pin 1, 2, 3 or 4 by depressing the orange button with a small flat-head screw driver.Insert the groun …

The intended use of Avertx Cloud storage:AvertX Connect Cloud storage is intended to save and share a few minutes’ worth of video footage from the recorder. However, please note that the AvertX Connec …

Event Search is ideal for reviewing analytic, motion or sensor events in a filtered, easily consumable format.Perform an Event Search In the Search Tab, select Event in the bottom bar Under DATE …

Macros in the ProConnect NVR are "if / then" programming functions that can be used to automate certain alert and reporting features of the NVR.  They can be used to send notifications or emai …

Email Alerts and Push Notifications for analytics, motion and sensors are set through the Macros function in the ProConnect recorder and sent to the AvertX Connect cloud gateway for delivery …

Accessing Camera Setup Menu To adjust analytics settings, you will need to access the local camera setup menu. To connect to camera setup menu: With the camera connected to a ProConnect …

The serial number for your recorder is located on the physical recorder on a metallic sticker. The location of the sticker may differ depending on the model of recorder.ProConnect RecordersThe serial …

The ProConnect system will attempt to automatically discover ONVIF cameras. For best results, please ensure that the cameras are set to obtain an IP address automatically, ie DHCP enabled.  If th …

Note:  These steps can only be done through a direct/local network connection via Internet Explorer, not through the AvertX Connect cloud service.1.  After logging into the camera's administ …

An AvertX recorder can benefit from an Uninterrupted Power Supply. Not only will the system continue to record during a power outage, but UPS models with an auto-voltage regulator (AVR) feature can al …

Email Alerts for motion, sensor and health alerts are set through the ProConnect NVR and sent to the AvertX Connect cloud gateway for delivery.  Note: You will need to install ProConnect sof …

To set up the motion settings on the cameras, you can follow the following steps: Click on the Setup tab on the top navigation bar: You should automatically be put into the Cameras menu by de …

1. Find an empty camera port on the P2A or P2B NVR. Go the NVR’s Camera menu. Under IP Camera Select, select the camera channel the camera is going to be plugged into. Ensure the Enable PnP option is …

The steps to setup and link the NVR to the connect.avertx.com website: Register for an account at the following website: https://connect.avertx.com/ Add the login information to the NVR to l …

Ensuring a stable/regulated flow of power to electronic devices like an NVR that provides power to attached cameras will help connectivity and overall performance.  In areas or buildings that may …