How do I update the firmware on my AvertX camera?
Download the camera firmware file to a computer and then unzip or extract the file.Access your camera through a web browser. Type the IP address of your camera in the address bar or see how to Acces…
Frequently Asked Questions
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To view FAQ results, please select the "FAQs and Pages" tab on the search results. If you can not find an answer in the FAQs or the product manual, contact our Pro Team Support.
How do I connect my HDIP Recorder to my TV?
You can use either the HDMI port located on the back of the Recorder, or you can use the VGA display port if your TV supports this.
Supported Resolutions:
1024x768, 1280x1024, 720P, 1080P…
How do I reset the camera to factory default? Where is the camera reset button located?
If the camera is not communicating properly with the recorder, it may need to be manually reset to factory defaults using the physical reset button (see pictures below for reset button location):
Ens…
How do I access my HDIP recorder on my computer using the Web Viewer?
The AvertX Remote on the P2A and P2B series NVR models software requires the ActiveX control. ActiveX is only supported on the Internet Explorer browser.Mac OS support: AvertX offers an app to view vi…
How do I set up multiple user accounts on my HDIP recorder?
P2A/P2B Model1. On the Menu screen, click Users. 2. Click Account Setup. 3. Click the Account drop-down menu and select the desired account, then click Edit to change the account name (all accounts ex…
LEGACY: How do I rotate a camera video image using the NVR software?
If your camera is installed on a wall or table top the image may appear to be upside down. Rotate the camera video image using the recorder interface to get a right-side-up image.Note You cannot…
What is the difference between the P2A and P2B NVR models?
The P2B model is a 2nd generation version of the AvertX NVR. The primary advantages of the P2B model over the P2A model are smaller size (9.625” vs. 17. 75” depth) and more processing power. The P2B m…
How do I access my HDIP cameras that are connected to my HDIP recorder?
You can easily access the configuration menu of each camera using Internet Explorer. The camera uses an address based on the IP address of the HDIP recorder starting with port 81. So, if you want to a…
How do I remove the dome cover on my HD80 camera?
The HD80 dome cover is designed with a watertight seal to protect the camera from water ingress. Use the instructions below to remove the dome cover:
Use the included Torx wrench to loosen the dome c…
How do I remotely update the firmware on my HDIP recorder?
P2A/P2B You can update the firmware on your recorder, even if you are in a different location. This option is also helpful if the recorder is installed in an inaccessible location.Performing a firmwar…
How do I enable recording to a microSD card on my cameras?
AvertX cameras include the option to record video to an internal microSD card (up to 64GB). To enable recording to the microSD card, insert the card into the camera (see the camera manual for the diag…
How do I focus my AvertX HD90 camera?
For optimal image quality, you will need to manually focus your AvertX camera once it has been installed. Please use the following instructions to focus your AvertX HD90 Night Vision HD Indoor/Outdoor…
How Do I Set My Remote Control to Control Multiple NVRs?
You can configure your remote controller to control any HDIP NVR. To set the remote controller to Master Mode:
Point the remote controller at the IR receiver on the NVR.Press DVR Select + ESC on the…
How do I set up Port Forwarding on my HDIP Recorder?
The IP address of your recorder is identifiable within your network. In order to be able to access your recorder from a remote location through the internet, you will need to configure your router to…
How Do I Set My Remote Control to Control a Different NVR?
To use the included remote controller, each recorder needs a unique Unit ID number that corresponds with a Remote Control number. By default your recorder and remote controller are both set to ID 1. Y…
How do I set up DDNS?
To access your recorder from outside your local network, the recorder needs a static IP address. Most internet providers do not supply this, but AvertX provides you with a free service to solve this p…
How do I focus my AvertX HD30 camera?
For optimal image quality, you will need to manually focus your AvertX camera once it has been installed. Please use the following instructions to focus your AvertX HD30 HD Indoor/Outdoor Micro Dom…
How do I switch between Basic and Advanced mode?
Note: This is For the P2A/P2B models onlyThere are two menu modes, most advanced user setup options are only available in Advanced mode. Once you switch, Advanced mode will persist until you switch ba…
How do I update the firmware on my HDIP recorder?
P2A/P2B ModelPerforming a firmware update is not always necessary if you are not currently experiencing any issues. Contact AvertX Customer support or call at 855.228.3789 prior to updating to con…
How do I export and backup video from my NVR?
There are 2 options:Local export (with USB hard drive attached to recorder)This is the fastest optionAttach an external USB drive up to 2TB formatted as FAT32 to any of the NVRs USB ports.Limited to 8…