Legacy DDNS Discontinuation Notice

AvertX's legacy DDNS services have been discontinued as of August 2022. Due to changes in technology used for DDNS it is no longer compatible with our legacy recorders. Subsequently, AvertX will no lo …
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How to Upgrade a ProConnect NVR via USB

Download the latest software image provided by support.Plug the USB flash drive into the PC you will be using to make the recovery media. USB recovery will require at least a dedicated 4GB USB flas …
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How to Fix Smearing on Cameras

Example of camera "smearing" Steps to fix:Log into camera Turn smart encoding off Move image quality slide bar towards "bitrate" Move smoothing slide bar over to "clear" …
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How Do I Clean A Camera Dongle?

If your camera dongle is dirty, it may impact the performance of your camera. If the connections are dirty, they may not transfer data as efficiently and create issues with the network connection …
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