How Do I Connect Directly to a ProConnect Recorder Over AvertX Connect?

We recommend using the AvertX Connect versus a Direct Connect. However, setting up a Direct Connection to your recorder over AvertX Connect can be helpful in certain situations.

The following will be needed.

  1. Port forwarding rules set up on the network (i.e. router) for the HTTP and HTTPS ports on the NVR. 
  2. From the ProConnect NVR user interface, go to System Setup > Setup > Networking > Settings to find the ports the NVR is on. By default, port 80 (HTTP) and port 443 (HTTPS) are used. 

  3. Obtain the external IP address of the router or the DDNS URL. A DDNS URL would need to be independently sourced. You could also discover the external IP address of your network by visiting sites like or

    Note: External IP addresses are provided by your Internet Service Provider (ISP) and they could change it regularly.
  4. Add the Direct Connect information (external IP address or the DDNS address) to your AvertX Connect account.
  5. Log into AvertX Connect and navigate to the Management > Recorders tab.
  6. Click on the Recorder Name or the EDIT button of the recorder that will have a direct connection.
  7. Click on the Remote Network Settings menu option
  8. Check mark the Direct Connect option, and enter the IP address and web port that will be used:

  9. Click on the Save button at the bottom.