How to Find and Use an AvertX Connect Configuration File

The Configuration file is a small .dat file that contains virtual snapshots of the basic configuration of the recorder, including camera configurations and license information. They can be useful when replacing a recorder or loading a past configuration after performing a system recovery. The Configuration File can save a good deal of time by preventing a manual re-configuration.

One of the advantages of the ProConnect platform is that once it is connected to AvertX Connect cloud service the recorder will automatically send a Configuration File every 7 days to the AvertX Connect account.

Steps for Downloading the Configuration File

  1. Login to
  2. Navigate to the Management > Recorders > Recorders menu to the recorder you want download the Configuration File from. Click on the recorder name or the EDIT button.

  3. Navigate to the date desired and click on Download. The file will be saved to the default download location of your web browser.

Recover a ProConnect recorder:

1. Use the guidance noted in these Config File Import / Export instructions.


  • When importing a config file, ensure the software version is equal or lower than the version currently running on the recorder.
  • Importing a config file from a newer version into older software has potential to cause instability.
  • Major version differences may change database formats and not import correctly.