How to Find the ProConnect NVRs Firmware or Operating System/Image Version

From a computer's web browser:

1. Periodically visit the AvertX.com Support Downloads page to find the current firmware version and release notes and Known Issues for ProConnect NVRs:
   
2. Connect to the recorder through AvertX Connect via a computer web browser, like Chrome, Edge, Safari, etc
3. Click on the "?" icon on the top right-hand corner of the ProConnect user interface:
   
   
   
   
   
   
4. Use this article to upgrade the ProConnect software/firmware version.  This updates the front-end user interface.
5. Use this article to upgrade the ProConnect Operating System / Image version.  This updates back-end operating system files, reference libraries, and utility tools as needed.  
6. Use this article if the ProConnect NVR needs to be factory defaulted or a full system reimage.  This simultaneously resets/upgrades the entire software/firmware and operating system image files, reference libraries, and utility tools.