How to Create a ProConnect Bootable USB System Recovery Drive (Windows)

A bootable USB system recovery drive is useful to troubleshoot or restore operation of a ProConnect NVR.  A bootable USB System Recovery created through a Windows computer offers the ability to do a

  • Upgrade: Settings and video data will not be affected. 
  • Clean OS install: All settings will be lost. Video data will not be affected.
  • Factory Reset: All settings and video data will be lost

    Note: USB recovery will require a dedicated USB flash drive with at least 4GB space. The instructions below will only work when creating a bootable USB drive from Windows-based computers.
  1. Download the latest software image to a location on your computer using this link:
    https://support.avertx.com/images/AV.30511.02L.iso
  2. Plug the USB flash drive into the PC you will be using to make the recovery media.
  3. Download the Rufus application from GitHub:
    https://github.com/pbatard/rufus/releases/download/v4.1/rufus-4.1.exe
  4. Run the Rufus executable and click Yes if prompted by Windows to run.
  5. Click the Select button and browse to the downloaded ProConnect image ISO file (usually located in your Downloads folder).
  6. The Partition scheme should be set to GPT, and the Target system set to UEFI (non CSM).
  7. The file system needs to be set to FAT32 in the drop down.
  8. Compare your Rufus settings to the above image and click Start. Device label and AV.xxxxxxL.iso will vary from the above image based on version of the image.
  9. You will be prompted with a warning that all data on the USB flash drive will be destroyed, click OK to proceed in creating the recovery media.
  10. Once complete, close Rufus and remove the USB flash drive from the PC.  It is ready to be connected to the NVR.