How do I update the Software on my ProConnect Recorder?

This FAQ only applies to AvertX ProConnect series recorders. Use this article to find the current firmware/software and Operating System / Image version for the ProConnect NVRs.

Update your ProConnect Recorder Software through AvertX Connect

  1. Log into your AvertX Connect cloud service account and click on the Management drop-down tab.
  2. Expand the Recorders tab, and click on Recorders.

  3. Identify the recorder you wish to update from the Recorder List, and click on the Edit button

  4. If an update is available, click “Install Update.” If you don’t see this, you should manually check if your recorder has a pending update.

Manually update your ProConnect Recorder Software

  1. Log into your AvertX ProConnect recorder Locally or through AvertX Connect with an AvertX Connect account.
  2. Click on Setup at the NVR console, or the gear iconin the upper right menu bar when using a computer.
  3. Under System Settings, click on System Settings > Settings menu.
  4. Select the Software Upgrade tab.
  5. Click Check for Update.
  6. If your recorder shows “UPDATE AVAILABLE,” click Install Update.