How do I activate a dormant or inactive auto-focus function on an HD820 or HD920 Autofocus camera?

To activate a dormant auto-focus, please do the following:

  1. Remotely connect to the ProConnect NVR via a web browser.
  2. Go to Setup > Cameras > select the camera that is out of focus > confirm the box to enable the “PTZ/Autofocus” function is checked, and exit the camera setup.
  3. Go to Live > move the mouse cursor to the top of the display of the camera that is out of focus until a blue banner appears. Click on the “+” button a few times and then the “-“ button to activate the camera’s zoom and auto-focus function.