arrow-right arrow-left chevron-down close basket account search wishlist star spinner check-mark grid list lock plus
Compare
AvertX

Your cart is empty.

0
  • Shop
    • Security Camera Systems
    • ProConnect
    • Recorders
    • Cameras
    • Accessories
    • Factory Refurbished
  • Solutions
  • DIY Corner
  • Support
  • AvertX Connect

Your cart is empty.

Frequently Asked Questions

Search

To view FAQ results, please select the "FAQs and Pages" tab on the search results. If you can not find an answer in the FAQs or the product manual, contact our Pro Team Support.

How do I activate a dormant or inactive auto-focus function on an Autofocus camera?

26th Mar 2024

To activate a dormant autofocus, do the following: Confirm that the product specifications show the camera's lens has an autofocus feature.  Fixed lens cameras do not have an autofocu …
Read More ⟶

How to Upgrade the Firmware on an HD320, HD420, HD820 and HD920 Cameras on a ProConnect NVR

15th Aug 2017

Note:  Currently, camera firmware upgrades cannot be done directly from the console of the ProConnect NVR, through a MAC/Apple computer or through the AvertX Connect portal. 1.  On …
Read More ⟶

How do I focus an autofocus camera (HD848, HD838, HD828, HD820, HD920) on my ProConnect NVR?

9th Jun 2017

If your camera is blurry, it may need to be focused. Cameras such as the HD848, HD838, HD828, HD820 and HD920 are equipped with an autofocus lens, and will focus when you activate the zoom functions.A …
Read More ⟶

How do I reset my HD920 Camera to factory defaults?

13th Feb 2017

Your camera is equipped with jumper connectors to return the camera to factory default settings, if necessary.  To reset your camera:  Power cycle the camera (restart the recorder …
Read More ⟶

Call Our Pro Team

855-228-3789 | Chat Support

Mon - Fri 8 A.M. - 7 P.M. Eastern

DESIGN

SETUP

SUPPORT

Company

  • Company Profile
  • Frequent Buyer Program
  • Military Appreciation Program
  • Retailers

Français

  • Documentation Française

Categories

  • Security Camera Systems
  • ProConnect
  • Recorders
  • Cameras
  • Accessories
  • Factory Refurbished

Solutions

  • Business Solutions
  • Home Security
  • The Professional Difference
  • The Power of the Cloud
  • Mobile Apps
  • Cyber Security

Support

  • FAQs
  • DIY Corner
  • Contact Support
  • Feedback
  • Downloads
  • Warranty & Returns
  • Shipping Policy
  • License Agreement
  • Chat Support
  • Privacy Policy
  • Data Privacy

Social

  • Facebook
  • Twitter
  • YouTube
  • Shop
    • Security Camera Systems
    • ProConnect
    • Recorders
    • Cameras
    • Accessories
    • Factory Refurbished
  • Solutions
  • DIY Corner
  • Support
  • AvertX Connect