AvertX Release Notes

AvertX is proud to make continual improvements and provide regular updates to our AvertX Connect software platform! Each new version features many improvements in usability, security and stability, ensuring AvertX customers have access to the latest features and maximizing their return on investment

AvertX is constantly developing our ProConnect platform. Have a suggestion for a feature you would like to see? Let us know! We value your feedback!

Login to your ProConnect recorder to install the update or view instructions here

All ProConnect Recorders are eligible for the latest updates.

Release Notes

AvertX ProConnect release notes provide details on features, updates and improvements tied to recent software releases.

AvertX Connect Cloud Software Version 3.9.1

October 7, 2024
  • IMPROVED: Fixed an issue that may have caused a continuous loading animation to be displayed in the Video Clips player.
  • IMPROVED: Fixed an issue that caused the video thumbnail image to not direct users to the recorded video when clicked under Alerts > Alert History > Alert Details.       
  • IMPROVED: Improved stability and security. 

AvertX Connect Android Mobile App version 3.0.3

September 18 2024
  • IMPROVED: Fixed an issue that caused static interference when listening to audio from a selected camera.
  • IMPROVED: Improved stability and security. 

AvertX Connect Cloud Software Version 3.8.1

September 10, 2024
  • IMPROVED: Added an on-screen display (OSD) button to the Video Clips player in Video > Video Clips > Clips List > Details, enabling time/date display on clips exported as Original.
  • IMPROVED: Updated the the video player used in Video > Video Clips for better usability.      
  • IMPROVED: Improved stability and security. 

AvertX Connect iOS Mobile App version 3.1.1

September 5, 2024
  • NEW: Added a new location-centric architecture for all devices to be grouped within a location. 
  • UPDATED: Updated the site list to be organized by account, with locations and devices nested underneath.
  • UPDATED: Updated the default behavior of connecting to devices so that connecting to a location will automatically connect to all recording devices associated with the location and display the cameras on the video pane.
  • UPDATED: Updated all push notification details to display location names.
  • UPDATED: Updated the default behavior of event search filters to select by location.
  • UPDATED: Updated the default behavior of video clip export options to allow selection of any camera from the connected location.
  • UPDATED: Updated minimum requirements to support iOS version 16.0 or newer.
  • UPDATED: Updated the event details skip forward and skip backward buttons to navigate between events in the Event Search list.  
  • IMPROVED: Improved stability and security.
  • IMPROVED: Fixed an issue that could cause the Start and End selections options to appear frozen under Search > Date/Time > Custom Range. 
  • IMPROVED: Fixed an issue that caused users to be taken to the incorrect time on the timeline bar when selecting View Playback from a push notification event.

AvertX ProConnect Recorder Software Version 3.2.3

August 19, 2024
  • UPDATED: Updated the AvertX Console to perform a brief restart daily at 3 AM local system time if the console spot monitor is enabled. This restart will be recorded in the system logs.
  • UPDATED: Added automated updating of Linux images below 23312.01L upon installing this ProConnect version.
  • UPDATED: Fixed an issue that caused the Console to display a NaN, NaN, NaN message after upgrading to AvertX ProConnect software versions 3.1.8 and above.
  • UPDATED: Fixed an additional issue that may have caused Linux recorders to become stuck loading at 0% after a software update.
  • IMPROVED: Fixed an issue that caused the server software UI to display Console as enabled after it had been automatically disabled due to driver incompatibility. 
  • IMPROVED: Fixed an issue that caused Console video to freeze due to sequencing.

AvertX Connect Cloud Software Version 3.7.1

August 13, 2024
  • UPDATED: Improved stability and security.
  • IMPROVED: Added logic to the top navigation bar to always direct the user to the first option in the list when the primary menu name is clicked.
  • IMPROVED: Updated the logic of LAN Smart Forwarding to enhance IP range detection for both the client and device. 
  • IMPROVED: Updated the logic of the Save and Cancel buttons to appear at the footer of the screen when there are pending changes under Management > Locations > Locations pages, making them easier to access.
  • IMPROVED: Updated the filter option to filter users by the User Groups the user is added to under Management > User Management > Users > Show Filters.
  • IMPROVED: Updated the permission level for Downloading Video Clips to restrict this feature to the Admin and Super User, User Groups only. The "User" User group will no longer have the ability to download videos, in order to define better control over access of sensitive video content.
  • IMPROVED: Fixed an issue that caused the General Information page to update only when cameras were first selected inside of the Locations menu.

AvertX ProConnect Recorder Software Version 3.2.2

June 24, 2024
  • UPDATED: Added support for the AVX-HD9112F12 outdoor 12MP IP fisheye camera. Learn more here.

  • UPDATED:  Updated the ProConnect Summit 16 channel network video recorder. 
  • UPDATED: Added access logging for setup to the System Logs, capturing user, date, and time information when the General Configuration, Remote Services, and Tools/Logs pages and tabs are accessed.
  • UPDATED: Improved stability and security.
  • IMPROVED: Fixed an issue that caused macro schedules to not work correctly. 
  • IMPROVED: Fixed an issue that may cause a pop-up when enabling auto focus. 
  • IMPROVED: Fixed an issue that caused frame exports to timeout.

AvertX Connect Android Mobile App version 3.0.1

June 10, 2024
  • IMPROVED: Improved stability and security.
  • UPDATED: Fixed an issue that caused the application to crash when using an account with an extensive list of locations.

AvertX ProConnect Recorder Software Version 3.2.1

May 6, 2024
  • UPDATED: Updated archive exports to have a newer version of the ArchiveViewer

  • UPDATED: Improved stability and security.
  • IMPROVED: Fixed an issue that may have caused the settings to be configured twice for the Console Spot Monitor. 
  • IMPROVED: Fixed an issue that caused long archive export names to not be displayed correctly in the console export UI.
  • IMPROVED: Fixed an issue that caused completed clip uploads to be incorrectly reported as queued.
  • IMPROVED: Fixed an issue that caused the AvertX web client tool tips to not behave as expected.

AvertX ProConnect Recorder Software Version 3.1.5

March 28, 2024
  • UPDATED: Added additional information to exports within the System Logs under Setup (gear icon) > Tools/Logs > Log Files. 

  • UPDATED: Updated the Low stream video to no longer be transcoded to the same resolution High stream video was for MP4 exports for improved usability.
  • UPDATED: Updated the default bitrate for MP4 exports for improved usability.
  • UPDATED: Disabled the console spot monitor function on the appliance using specific Linux images due to GPU driver compatibility issues. Learn more here.
  • UPDATED: Improved stability and security.
  • IMPROVED: Improved the overall performance of the Console Spot Monitor.
  • IMPROVED: Fixed several stability issues with exports, export manager, etc.
  • IMPROVED: Fixed an issue that caused video to flash roughly every 5 minutes within Console Spot Monitor. 

AvertX Connect iOS app Version 3.0

February 28, 2024
  • NEW: Added the ability to filter the timeline search by all supported event types when selecting the drop down menu (carrot icon) > filter under the Recorded tab.
  • NEW: Updated the timeline search bar to display multiple events within the same timeline.
  • NEW: Updated the Search interface with a complete UI overhaul, including a redesigned interface for Event Search.
  • UPDATED: Added a Update Notice to display upon opening the app when there is an update available for the application.
  • UPDATED: Added logic to the Search function that now displays a grid of all supported event types after selecting the Search button.
  • UPDATED: Changed the names of the Events button to Search in the main navigation menu.
  • UPDATED: Updated the display of Event Types when you Search to show applicable Recorders and Cameras or Recorders and Sensors to the chosen event type.
  • UPDATED: Updated the display of the Search Button Event Types to have a Full View or Thumbnail option at the top of the page. Results show Additional Details for each clip.
  • UPDATED: Updated the display of a selected Event to show Additional Details below the viewing pane in Search.
  • UPDATED: Updated the results list to have the newest events at the top when you Search within an Event Type.
  • UPDATED: Updated the Video Clip Export screen UI style and colors to match the rest of the application.
  • UPDATED: Updated minimum requirements to support iOS version 15.0 or newer.
  • UPDATED: The iOS mobile app now displays the default iOS keyboard instead of 3rd party keyboards when typing in sensitive fields like Username and Password.
  • UPDATED: Updated the order of the Relays displayed on the Activate Relays popup to active, moving those associated with cameras currently being viewed to the top of the list under Live when clicking the relay icon.
  • UPDATED: Updated multi-language translations for all supported languages to enhance user experience across different regions.
  • UPDATED: Video Clips exports now match other clients by enabling audio by default.
  • UPDATED: Video Clips default start and end time match the respective event start and end time, with a maximum of 4 hours.
  • IMPROVED: Added preset options for Date/Time range when searching for an Event in Search.
  • IMPROVED: Improved performance for viewing 360 degree cameras when dewarping for smoother and more efficient monitoring.
  • IMPROVED: Fixed an issue that may have prevented users from connecting with LAN Smart Forwarding (LSF).
  • IMPROVED: Fixed an issued that caused recorders that were added manually to only display Motion and Sensor event types.
  • IMPROVED: Fixed an issue that caused cameras to stop displaying video if a user swiped through the different camera views too quickly.

AvertX ProConnect Recorder Software Version 3.1.4

February 19, 2024
  • UPDATED: Added the Grid Setup option allowing users to edit stream selection for console spot monitor in Setup (gear icon) > General Configuration > Spot Monitor.
  • UPDATED: Added support for medium video stream quality for Console Spot Monitor.
  • UPDATED: Updated the Stream Quality selection in Live view to be limited based on the Grid Size, ensuring uniformity across different interfaces.
  • UPDATED: Added a new yellow triangle information icon to the stream configuration interface to signal when a low stream is not configured for the console.
    Note: Please use a high and low stream for Stream Configuration & Live Remote Viewing because using only a high-resolution stream can lead to performance challenges in AvertX clients or the local console, particularly when decoding multi-grid video.
  • UPDATED: Improved stability and security.
  • IMPROVED: Fixed an issue that caused the Console to display a white screen after logging in when the boot to live feature was enabled.
  • IMPROVED: Fixed an issue that may have caused the First Time Wizard from being displayed in the Console.
  • IMPROVED: Fixed an issue that may have caused the Console to be stuck at 100% loading progress after upgrading to a newer server software version.
  • IMPROVED: Fixed an issue that may have caused excessive logging in the system logs in the Console.
  • IMPROVED: Fixed an issue that may have caused cameras to look pixelated, blurry, or display the wrong colors in the Console.
  • IMPROVED: Fixed an issue that may cause instability within the Console.
  • IMPROVED: Fixed an issue that caused users to be unable to search on the Console on 1/1/ 2024.
  • IMPROVED: Fixed an issue that may have caused video to display a black screen or take longer than expected to load within the Console Spot Monitor.
  • IMPROVED: Fixed an issue that may have caused instability in the local Linux Console.
  • IMPROVED: Fixed an issue that caused local user account passwords to be unchangeable.
  • IMPROVED: Fixed an issue that caused the export manager status to not update correctly in the Cloud Web Client.
  • IMPROVED: Fixed an issue that caused the local banner message to not update correctly.

AvertX ProConnect Recorder Software Version 3.0.5: 

February 1, 2024
  • UPDATED: Updated security and dependencies.

AvertX ProConnect Recorder Software Version 3.0.4: 

  • UPDATED: Updated security and dependencies.

AvertX ProConnect Recorder Software Version 3.0.3: 

  • UPDATED: Updated security and dependencies.
  • UPDATED: Updated the user interface (UI) of the recording tab to reduce unused space.
  • UPDATED: Updated the user interface (UI) on the majority of the tabs in recorder setup to feature rounded corners for improved usability.
  • UPDATED: Fixed an issue that could cause excessive logging in the system logs when a user exported within the local console.
  • UPDATED: Fixed an issue that may have caused the motion areas of interest to load for an extended time after a user disabled and re-enabled motion detection. 
  • UPDATED: Fixed an issue that caused the playback function to be out of sync when a user viewed recorded playback on multiple cameras within the web client. 

 

AvertX ProConnect Recorder Software Version 3.0.2: 

  • UPDATED: Updated security and dependencies.
  • UPDATED: Improved the area of interest for video loading in Analytics > Setup.
  • UPDATED: Fixed an issue that caused the console search calendar to not allow users to select a date/time. 
  • UPDATED: Fixed an issue that caused the console to display stretched video in single pane view for cameras that are turned 90 degrees. 
  • UPDATED: Fixed an issue that prevented users from enabling or disabling the console Spot Monitor.
  • UPDATED: Fixed an issue that caused macros to not record if the camera was set to continuous recording. 
  • UPDATED: Fixed an issue that caused the thumbnail search to not return to the recorded tab to display the timeline after the final click. 

AvertX ProConnect Recorder Software Version 3.0.1: 

  • NEW: Added the ability to record based on edge analytic events without the use of macros.
  • NEW: Added new system usage metrics to display the current CPU, GPU, and Memory in the right hand corner of the General camera set up page under Setup (gear Icon) > General Configuration > Cameras > Camera List. 
  • UPDATED: Updated the thumbnail preview images for cameras to now be automatically set 48 hours after the camera was added if not already set by the user.
  • UPDATED: Updated security and dependencies.
  • IMPROVED: Fixed an issue that caused the search calendar in the console to display the incorrect information when using the YMD format.
  • IMPROVED: Fixed an issue that caused the virtual keyboard in console to require two mouse clicks in order to open. 
  • IMPROVED: Fixed an issue that may have caused manual upgrades to fail on the first upgrade attempt. 

For info on the previous version of AvertX ProConnect, see the ProConnect Version 2.6 release notes

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