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Frequently Asked Questions

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To view FAQ results, please select the "FAQs and Pages" tab on the search results. If you can not find an answer in the FAQs or the product manual, contact our Pro Team Support.

How do I enable an Alert Macro for Analytics, Motion, Sensor, or Health Events on my ProConnect Recorder?

5th Oct 2023

Macros in the ProConnect NVR are "if / then" programming functions that can be used to automate certain alert and reporting features of the NVR. They can be used for AvertX Connect alert and push noti …
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How do I add an ONVIF camera physically connected to the ProConnect NVR

17th Sep 2019

The ProConnect system will attempt to automatically discover ONVIF cameras. For best results, please ensure that the cameras are set to obtain an IP address automatically, ie DHCP enabled.  If th …
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How do I configure a ProConnect camera (HD420, HD820 and HD920) to Performance Series NVRs (without a separate external PoE switch)?

17th Nov 2016

Download the AvertX Camera Finder/Network Camera Manager and install it on the computer.From the Performance Series NVR (PS) NVR, determine the port you wish to use for the camera, go the NVR Set …
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