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Frequently Asked Questions

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To view FAQ results, please select the "FAQs and Pages" tab on the search results. If you can not find an answer in the FAQs or the product manual, contact our Pro Team Support.

I have Internet Explorer, why can't I open my Remote Web Viewer?

5th Jan 2016

The AvertX Remote software requires the ActiveX control. ActiveX is not supported on the Windows 8 mobile phone or the Surface RT and Surface 2 tablets running Microsoft Windows RT.Note:  Vi …
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How do I access my HDIP recorder on my computer using the Web Viewer?

9th Oct 2015

The AvertX Remote on the P2A and P2B series NVR models software requires the ActiveX control. ActiveX is only supported on the Internet Explorer browser.Mac OS support: AvertX offers an app to view vi …
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