If the camera is not communicating properly with the recorder, it may need to be manually reset to factory defaults using the physical reset button (see pictures below for reset button location):
- Ensure the camera is plugged in to the NVR with “plug and play” (PnP) is turned on. Turning PnP on is done for each camera in the Camera Menu.
- Press and hold the reset button for 30 seconds.
- Unplug the camera from the NVR for 15 seconds, and plug the cable back in.
- Allow enough time for the camera and NVR to exchange settings and restore the connection.
*Note: With the HD30 and HD80IRM, use a bent paperclip or similar item to press the button.*