How do I reset my HD420 and HD820 Camera to factory defaults?

Your camera is equipped with a reset button to return the camera to factory default settings, if necessary. To reset your camera: 

  1. Power cycle the camera (restart the recorder or unplug the camera and plug it back in)
  2. Push and hold the reset button for 15 seconds. This has to be performed within 10 min after the camera has been powered on or the reset will fail. 
  3. The camera's IR lights will flash while resetting and stop flashing when the reset it complete.

The IP address of the camera will return to

HD420 Reset Button Location:

HD820 Reset Button Location: