Configuring Port Forwarding on a Router for a ProConnect NVR

The directions provided below for configuring Port Forwarding on a router are generic, keeping the following in mind: 

  • There are many different network router brands, models, features, and configurations.  AvertX does not endorse, recommend, or support 3rd party products.
  • When adding a ProConnect network video recorder (NVR) to a network, the AvertX Connect cloud service is recommended and port forwarding is usually not needed.  
  • Configuring remote access by registering the recorder to the Avertx Connect cloud service account simplifies and secures internet connectivity between recorders and clients.
  • If attempting to remotely connect to a ProConnect NVR not registered to the AvertX Connect cloud service, you will likely need to configure port forwarding on the network hosting the NVR.
  • If you are unfamiliar with the process of port forwarding, consult your router's manual or a local IT expert. Other references that may be useful are the router's manufacturer’s website, the manufacturer’s support line, or various online references.

    Basic Port Forwarding Steps
  1. Connect to the router through its administrative user interface.  Typically it's accessed by using the router's IP address through a web browser.  The router IP address is often listed as a network's Gateway. 
  2. Login to the router with its respective administrative account and password.
  3. Access the Port Forwarding section in the router.  It's often found in the Advanced Menu.  Some routers may list this function as Port Triggering, Pinhole, Firewall Forwarding, or other terms.
  4. For ProConnect recorders, the following default ports will need to be forwarded to the internal IP address of the recorder.

    HTTP:    port 80
    HTTPS:  port 443



Configuring Multiple Recorders

If multiple recorders on the same network will not be using the AvertX Connect service, they will need to be configured when a direct connection is desired from an outside location. Each NVR will need to be configured to use their own unique ports.

For example:

Recorder #1 is configured to use ports 80 and 443

Recorder #2 could be configured to use ports 8080 and 4443