Introducing 2.4!

AvertX is proud to announce a update to our ProConnect software platform! Version 2.4 features many improvements in usability, security and stability.

AvertX is constantly developing our ProConnect platform. Have a suggestion for a feature you would like to see? Let us know! We value your feedback!

Login to your ProConnect recorder to install the update or view instructions here

All ProConnect Recorders are eligible for this update.

New and updated items in ProConnect Software Version 2.4:

  • NEW: Added a thumbnail view option to event search in the web client.

  • NEW: Added keyboard controls to web client timeline search, specifically:
    • SPACE BAR = Play/Pause,
    • LEFT ARROW = Reduce Playback Speed,
    • RIGHT ARROW = Increase Playback Speed,
    • LEFT ARROW WHEN PAUSED = Frame Left,
    • RIGHT ARROW WHEN PAUSED = Frame Right.
  • NEW: Added additional grid view options within the web client, including 6, 8, 9, 10a, 10b, 10c, 13, 17, 25 channel views.
  • IMPROVED: Improved stability and security.

Improved items in 2.4.5:

  • UPDATED: Added Object Search to web client including a new drawing tool that allows you to draw lines and connect them into custom shapes. 
  • IMPROVED: Improved stability and security.
  • IMPROVED: Fixed an issue that caused the console search calendar to not update the UI properly when changing between months.
  • IMPROVED: Fixed an issue that caused Setup options in the local console to not work as intended.
  • IMPROVED: Fixed an issue that caused the local console to restart services after changing certain Setup options.

Improved items in 2.4.6:

  • IMPROVED: Updated security and dependencies.
  • IMPROVED: Fixed an issue that could cause the console screen to go black when using the page arrows to change grid views in Live if the grid is a higher channel count than the cameras being displayed.
  • IMPROVED: Fixed an issue that could disable the 'Automatically log in to the live page' option in the console after a software upgrade.
  • IMPROVED: Fixed an issue that could cause an authentication error when logging into the mobile app the recorder is rebooted.

Improved items in 2.4.7

  • UPDATED: Expanded support for cameras with people and vehicle detection analytics capabilities.
  • IMPROVED: Updated security and dependencies. 
  • IMPROVED: Fixed an issue that caused the IP and credentials to be blanked out when adding a duplicate camera to a system. The duplicate camera will now be disabled by default when added.
  • IMPROVED: Fixed an issue that caused the loading spinner in setup to block the system settings page for an extended period of time.

Known Issues:

  • AvertX Connect iOS app displaying a Share Clip option that is non-functional. This will be removed from the UI in a future update.
  • Sequencing cameras in Live in the console over several days may cause the console to restart sending the console to the log-in page. If impacted by the issue, enable 'Automatically log in to live page'  within Setup > System Settings.
  • Relaunching the iOS mobile app version 2.4 may not refresh the connection to the recorder and instead display a still shot of the video from the last time the app was viewed. This happens when a user opens the app for the second time after sending it to the background without closing. If impacted by the issue, it is recommended that the user relaunches the app and changes from Live to Recorded and back to Live to refresh the connection to the recorder. 
  • Adding cameras with invalid credentials via PnP or camera discovery, then correcting the credentials, causes the Analytics tab to not be enabled even after resynchronizing or restarting. If experiencing this issue, disable PnP on the recorder and delete the camera, then add the camera again through camera discovery using the correct credentials.

New and updated items in iOS Version 2.4:

  • NEW: Added 360° view in live and recorded video with interactive PTZ control and zoom.
  • NEW: Added 'Activate Relay' feature in live to allow users to select a relay to remotely trigger when connected to an Proconnect version 2.3 recorder. 
  • UPDATED: Added a new 'View Live' option to push notifications which, when selected, takes you directly to view live video. 
  • UPDATED: Updated UI to change 'Search' to 'Recorded' and added a dedicated button for 'Events' to make the features more apparent. 
  • IMPROVED: Updated recorded video UI to make more user friendly. Moved '+' and '-' playback speed buttons and made user actions bar collapsible. 
  • IMPROVED: Improved the connection time to the recorder.

Improved items in iOS 2.4.1

  • IMPROVED: Fixed an issue that could cause the app to crash after connecting to the recorder.
  • IMPROVED: Improved stability and security.

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AvertX Connect iOS app displaying a Share Clip option that is non-functional. This will be removed from the UI in a future update