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Frequently Asked Questions

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To view FAQ results, please select the "FAQs and Pages" tab on the search results. If you can not find an answer in the FAQs or the product manual, contact our Pro Team Support.

How to Change Passwords on AvertX Cameras

15th Feb 2021

Most AvertX cameras manufactured after 2020 do not come with default passwords. When adding the camera, the software will assign a secure password to each camera. If you ever need to change that …
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How do I add/update a phone number to myAvertX connect account for 2 step authentication

15th Feb 2021

How to add a phone number to your AvertX connect account Navigate to connect.avertx.com and sign in with your email and password. Click on your name in the upper right corner and select …
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How do I password protect my HDIP recorder?

1st Mar 2016

The recorder does not require authentication by default. To password protect the recorder, please follow the instructions below. NOTE: Once Password Protection is enabled, you will need to use the adm …
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