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Frequently Asked Questions

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To view FAQ results, please select the "FAQs and Pages" tab on the search results. If you can not find an answer in the FAQs or the product manual, contact our Pro Team Support.

How Do I Setup An External PoE Switch on a ProConnect Recorder?

13th Jun 2023

External power-over-ethernet (PoE) switches can be used with the ProConnect A800(+), ProConnect A1600(+), and ProConnect Summit NVR models.  The built-in PoE ports on the NVR are numbered an …
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How to Determine the IP and MAC address of Cameras Connected to a ProConnect NVR

18th Sep 2016

Click on Setup > System Settings > Cameras to view a list of cameras.  The respective IP addresses are beside the camera on the main Camera List.  Once you've clicked on a camera, …
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