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Frequently Asked Questions

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To view FAQ results, please select the "FAQs and Pages" tab on the search results. If you can not find an answer in the FAQs or the product manual, contact our Pro Team Support.

​How to Troubleshoot the ProConnect Analytics Event Search

5th Apr 2022

This FAQ is used if the ProConnect’s Search>Event>Event Type is not showing up:1. From Setup>Cameras>Analytics tab, uncheck the analytics option for all cameras; click Save.2. From Setu …
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How do I reset my HD920 Camera to factory defaults?

13th Feb 2017

Your camera is equipped with jumper connectors to return the camera to factory default settings, if necessary.  To reset your camera:  Power cycle the camera (restart the recorder …
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