How to check the status of a Frequent Buyer Program (FBP) discount account 

Note: An FBP account and an AvertX Connect cloud service account access different systems. Unless the same login credentials are used (not recommended), the account credentials are not interchangeable.

  1. To apply for an FBP discount-approved account or receive follow-up information, send an inquiry to
  2. Try to login into to see if you already have a discount-approved account.  Discounts are reflected in the Shop menu when you log in. 
  3. If you have applied for the discounts on and not yet received the confirmation email, it's possible the application is still being processed. Please send an inquiry to
  4. If you have received the email with login credentials please use them to log in. We recommend changing the password for the account at initial login.
  5. You will need to log into with a discount-approved account for discounts to be applied.  On sale or discounted products will show the regular price with a slash through it and the discounted price beneath it.
  6. Special promotions and applicable discounts are reflected at Check-out. 
  7. FBP discounts do not apply to Refurbished products.