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A bootable USB system recovery drive is useful to troubleshoot or restore operation of a ProConnect NVR. A bootable USB System Recovery created through a Windows computer offers the ability to d
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From a computer's web browser:
Periodically visit the AvertX.com Support Downloads page to find the current firmware version and release notes and Known Issues for ProConnect NVRs:Co
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In most cases, an outdated ProConnect operating system image can be upgraded without a doing a system reimage/factory default reset. The operating system contains files and tools referenced
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To activate a dormant autofocus, do the following:
Confirm that the product specifications show the camera's lens has an autofocus feature. Fixed lens cameras do not have an autofocu
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The ProConnect provides the option to show camera streams displayed on a locally attached monitor at all times or only when logged into the unit. The instructions below show how to set the conso
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Some AvertX cameras are equipped with a DC12V cable connector/pigtail. This is an optional feature on some cameras like the HD458 and HD848 models. It is only used to power the c
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Keeping the ProConnect NVRs software updated ensures greater system performance and security. To ensure the integrity and security of local network and AvertX Connect cloud services, we now requ
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When installing cameras to a ProConnect recorder, there may be occasions when a camera is not actively streaming video or the recorder cannot find or synchronize with the camera(s). In many case
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When evaluating a camera’s compatibility with AvertX systems it must at a minimum be able to stream video using the H.264 coding format and be ONVIF conforming.ONVIF’s main purpose is to pro
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ProConnect NVR IP address assignments are configured by default to use the Dynamic Host Configuration Protocol (DHCP). Assigning a valid static IP address to a ProConnect adapter can be helpful
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Network Camera Manager (version 2.6.3 and higher) allows bulk assignment of passwords on AvertX cameras when they are in their defaulted/reset state, as they’re ready to accept strong passwo
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*AvertX does not endorse, recommend, or sponsor third-party products.VLC is a third-party multimedia player. It is a "free and open source cross-platform multimedia player" that could be used to
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Smearing video is caused by data loss in the form of dropped or misaligned network packets. Adjusting the camera's resources, like bit rate or the number and size of each picture frame, cou
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The "Respawning too fast" error is typically caused by data corruption on the hard drives which prevents the Linux-based ProConnect recorder from booting successfully. Generally, this
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Audio is considered its own industry domain. As a result, there are a variety of audio connectors and configuration options that may be used from site to site, based on local requirements and th
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There are three methods for adding cameras to a ProConnect recorder:
Adding them via Discovery (default method). Adding them Manually (via RTSP).Importing them with a Configuration File.The foll
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AvertX does not endorse, recommend, or sponsor third-party products. HD848 cameras can provide audio capabilities when properly configured. There are a variety
of audio connectors and conf
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When searching for footage using the ProConnect NVR's Search menu, the software can provide the existence of recorded footage in the Calendar. Since each camera can record at different times, eac
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Locations in AvertX Connect
AvertX Connect has added an exciting new way to help you control your video surveillance gear more efficiently. With the Management > Loca
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This document outlines options and features for viewing live video streams of cameras connected to a ProConnect NVR through a web browser. The ProConnect user interface can be viewed through multiple
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The following safeguards are provided in the recorder's User Manual and intended to help maintain and possibly extend the life of the product:IMPORTANT SAFEGUARDS1. Read Owner’s Manual – After un
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ProConnect NVRs are capable of exporting recorded footage to external digital/virtual sites and physical drives connected via USB. Nonetheless, due to data transfer speed differences and the large am
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An internal system
recovery will use software files residing on the ProConnect network video
recorder (NVR). The internal recovery resets the operating system to its
default. Existing video foota
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User permissions in AvertX Connect are now granted based on User Groups. Instead of assigning each user to Admin/Super User/User, you simply assign the user to a user group, which has pre-defin
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