How do I clean my camera dome?
When a dome camera is mounted outside, it can collect dirt and dust, especially in an uncovered installation location. Dirt and dust on the dome will reflect IR light back into the camera lens, sev
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Frequently Asked Questions
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To view FAQ results, please select the "FAQs and Pages" tab on the search results. If you can not find an answer in the FAQs or the product manual, contact our Pro Team Support.
What microSD card can I use in my cameras?
Note: This FAQ only applies to the following cameras: HD30, HD300, HD310, HD40, HD80, HD810 and HD90. Other cameras have newer hardware and higher capacities. Check your camera's specifications doc
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How do I reset the camera to factory default? Where is the camera reset button located?
If the camera is not communicating properly with the recorder, it may need to be manually reset to factory defaults using the physical reset button (see pictures below for reset button location):
Ens
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How do I enable recording to a microSD card on my Legacy cameras?
Current AvertX legacy camera models are: HD30, HD40, HD90, HD80, HD300, HD310, HD320, HD510, HD810, HD712, HD7022AvertX legacy cameras include the option to record video to an internal micr
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How do I focus my AvertX HD30 camera?
For optimal image quality, you will need to manually focus your AvertX camera once it has been installed. Please use the following instructions to focus your AvertX HD30 HD Indoor/Outdoor Micro Dom
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