How Do I Enable Email Alerts for Motion, Sensor or Health Events on a ProConnect NVR?

Email Alerts for motion, sensor and health alerts are set through the ProConnect NVR and sent to the AvertX Connect cloud gateway for delivery. 

Note: You will need to install ProConnect software version 1.3 or higher, a valid AvertX Connect account and access to a web browser with an internet connection.

Enable Sending Events to AvertX Connect:
  1. Go to the Setup menu, and then the AvertX Connect tab.
  2. Enter your AvertX Connect account’s Email and Password to link your NVR to AvertX Connect.
  3. Select Send Health Events to AvertX Connect to enable motion alert.
  4. Select Send Event Images to AvertX Connect to receive an image with the alert. Deselecting this option reduces the amount of data sent if your network has bandwidth limitations.

Note: These options are selected by default when you register your NVR with AvertX Connect.

Add a Macro:
  1. Click the Macros tab on the right-hand menu.
  2. Click Add a Macro.
  3. Enter a macro name in the Macro Name field.
  4. Check the Enable Macro box.
Create a Trigger:
  1. Select the drop down under the Schedule option to modify when a trigger is in effect. For more information on schedules, see the Schedule section.
  2. Select either Sensor or Motion under the Event Class drop down.
  3. Select the appropriate Event Type in the Event Type dropdown that corresponds with the desired sensor or motion event class.
  4. Select the source IP camera or sensor in the Source drop down list. If no source is selected, all cameras or sensors will trigger event notification.

Note: You can set up multiple triggers by clicking the Add New Trigger button.

Create an Action:
  1. Select the desired schedule under the Schedule dropdown.
  2. Select the action type Send to AvertX Connect under the Type dropdown.
  3. Set the duration of the event to trigger the action in the When Event Duration Exceeds field.
  4. If an additional action is added they will happen in order, and can be dragged and dropped to reorder for priority.
  5. Click Save to complete macro setup.

Note: You can set up multiple Actions by clicking the Add New Action button.


Go to AvertX Connect

  1. To enable email alerts to specific users, go to connect.avertx.com and Login.
  2. Click on Manage Users in the Main Menu.
  3. Click on the user you wish to receive alerts.
  4. In the User Profile, select Receive Motion Alert Emails. Select Receive Health Alert Emails and Receive Sensor Alert Emails if desired.
  5. Click Save to complete. The email address associated with this account will now receive email alerts.